Pricing

The number of seats you need for your license depends on the total number of people work in or for your business, regardless of their responsibilities.

This goes beyond 'employees' as 'seats' include contractors and temporary staff.

No exception must be made since every individual is obliged to comply.

The yearly license fee, renewed on the same day of initial payment each year, includes:

• Usage of all the functions within the platform in any of the languages provided.
• Storage of an unlimited amount of data.
• Usage of the data tools provided (e.g. import/export & API integration).
• 3 free training licenses free-of-charge.
• An unlimited amount of Auditor users.
• Support.

In-app consumption of Digital Services: the use of the 3rd party digital services integrated in Immosurance incur a low transaction fee for each usage. Examples are the ID verification (biometric & documental verification), and the sanctions/PEP/adverse media checks by LexisNexis. Consult details inside the platform as we tend the negotiate the lowest rates, which are influenced by the number of transactions across Immosurance.

Top-up the digital wallet inside Immosurance to enable & consume such transactions.

Immosurance is a GDPR-compliant solution which is accessed by expressive permission of the Compliance Officer who creates user accesses and assigns user roles for each user.

A variety of user roles exists, ensuring segregation of data, avoiding exposure of sensitive data to persons who are not responsible for that data.

Besides, there are various Audit roles available for when an audit occurs. This allows to expose the relevant data in view-only mode to the internal or external auditor, which can be limited in scope as well as in time.

There are several help facilities available so that you and your staff can work most efficiently at all times:

• Initial onboarding screen guides.
• On-screen contextual help screens.
• On-screen guides walking the user through the main functions on particular screens.
• FAQ's.
• Tutorial videos.
• AI-powered Virtual Assistant.
• Support via the integrated ticket system.

Since our goal is to improve professionalism within the real estate industry, we are committed to work with professional associations who take compliance for their members serious.

Consult with your association about special arrangements made for their members. Encourage them to speak to us to become part of the family of compliant associations.

As soon and as long as the company license is active and a user is created for you, access is possible 24/7.

If you have issues accessing Immosurance, contact with the responsible in your company to make sure the company license is current and active, and a user is created for you.

Immosurance is a continuously evolving solution, adapting to legislative changes and user needs & suggestions.

For instance, an innovative and convenient new way to use the Qualified Digital Signatures will soon be released which can be accessed right from within the platform.

Since we collaborate closely with CEPI and the AML industry specialist tied to AMLA, we stay steps ahead of anyone, ensuring that the newest rules are available even before they become law.

We distinguish two types of franchises:

• Local franchises: these are typically smaller in size and number than the national franchises.
• National franchises: these are franchises with networks across the country and often present in multiple countries.

Each of these types are handled on a case-by-case basis. Contact us in case you are a franchise holder, or would like to put us in contact with the franchise holder.

If for whichever reason the sign-up or renewal process is not completed during the payment process, you account will be created in Immosurance yet remain in 'inactive' status until payment is completed. To remedy this situation, simply return to the sign-up page and initiate the sign-up process again, using the same email address as the one you signed up with. Immosurance will recognise your email and direct you to the checkout page. Once successfully checked out, your account will instantly be (re)activated.